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Hello Casino Cookies Policy

Cookies and your choices

Our cookies page on hellocasinouk.co.uk explains what cookies do and how you can manage them. For help with hellocasinouk.co.uk, contact our support at [email protected].

Hello Casino is managed by White Hat Gaming Limited. The operator's Privacy and Cookie Notice describes the technologies below for its casino service. That description is not a list of cookies installed on hellocasinouk.co.uk.

What cookies do

  • When you visit a website or open an app, a cookie saves a small amount of text on your device. It lets the website recognise information from your browser, such as a preference or an account session.

White Hat Gaming Limited describes several cookie uses in its notice:

PurposeHow the operator describes its use
Essential functionsSupporting core features, including keeping an account session available while a player moves between pages and games.
AnalyticsAssessing site use and performance to guide improvements and identify maintenance needs. The notice names Google Analytics and other providers.
PreferencesRemembering details such as a username or whether a site message has already been read.
Session continuityKeeping track of page activity so a visitor can continue from an earlier point.
Return visitsRecognising returning users, retaining language choices and adjusting marketing messages. Persistent cookies remain for a set period after the browser closes.

These descriptions explain purposes and behaviour; they do not specify an expiry time for each individual cookie.

Third-party cookies and pixels

The operator's notice also describes cookies set by service providers to measure activity, website effectiveness and marketing results. Information collected through cookies may be used by the operator or third parties to show advertising on other websites.

Pixels are another tracking method described in the notice. White Hat Gaming Limited uses them to record visits, events and advertisement views, measure conversions and support remarketing. Its notice says it may share the resulting non-personal information with advertising and marketing partners.

Managing cookies

Hello Casino's cookie banner offers a choice between allowing additional cookies and keeping only those needed for essential functions. This describes the casino service's banner; it does not establish which controls are available on hellocasinouk.co.uk.

You can also use your browser's privacy settings to:

  • Check cookies already stored on your device.
  • Remove existing cookies.
  • Restrict or block cookies for future visits.

Blocking cookies can interrupt features that depend on them, including account sessions and remembered settings. The operator's notice warns that removing or restricting cookies may reduce website functionality.

Support

For questions about cookies on hellocasinouk.co.uk, email our support at [email protected]. Include the page address and your browser name so you can explain where you encountered the issue.

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